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Overall Rating

BPO Hive LLC is a Cairo-based business process outsourcing company specializing in sales and customer service solutions.

Cairo, Egypt
< $25 USD per hour
10–49 employees

BPO Hive LLC is a Cairo-based business process outsourcing company specializing in sales and customer service solutions. They offer services such as telesales outreach, customer support, and staffing for remote call centers. Their team is known for exceptional project management, responsiveness, and aligning services with client needs to enhance customer satisfaction and operational efficiency.

Services

  • Telesales Outreach
  • Customer Service Outsourcing
  • Staffing Solutions for Remote Call Centers
  • Back Office Outsourcing
  • Sales Outsourcing

Summary of Clients’ Reviews

Clients praise BPO Hive LLC for their exceptional project management, responsiveness, and ability to align services with client needs, leading to improved customer satisfaction and operational efficiency. Their adaptability, cultural fit, and cost-effective solutions are also highlighted.

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Weekly release update: Apr Week 2
Updates from last week! 👀 Here’s what’s new in Salesforge 📬 & Agent Frank 🤖 1. New Feature Drop: Opt-Out Rate Metric is LIVE! Another slick upgrade just landed—we’ve added a new metric card for Opt-Out Rate in both Sequences and the Agent Frank detailed view in Salesforge! Now you can: See exactly how many prospects are opting out of their outreach Spot sequences that might be too aggressive or missing the mark Tweak messaging and targeting for better engagement (and fewer unsubscribes) This is a big win for deliverability, compliance, and keeping outreach sharp. 2. New Feature Drop: Product Email Notifications Are LIVE! 🚀 We just launched a brand-new layer of real-time visibility — Product Email Notifications are now LIVE in Salesforge! Here’s what you will now get alerted about, straight to their inbox: Mailbox(es) disconnected – so they can reconnect before it hurts deliverability New reply received – excluding OOO and bounces, only the real ones Running out of credits – whether it’s sending, validation, or anything else You can opt-in or opt-out of these notifications anytime from their settings. No more guessing. No more blind spots. Just clean, actionable updates to stay on top of their game. New free tools on salesforge.ai 🔨 The Forge Sales GPT: Use our ChatGPT bot to create cold email sequences based on your ICP and value proposition. We're still working on more features & workflow improvements across all forges in April! 🌱