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ENVO BPO is a Malaysian business process outsourcing company specializing in telemarketing, customer service, lead generation, appointment setting, and customer surveys.

Petaling Jaya, Malaysia
$25–$49 USD per hour
250–999 employees

ENVO BPO, established in 2009, is a Malaysian business process outsourcing company specializing in telemarketing, customer service, lead generation, appointment setting, and customer surveys. Their mission is to assist companies in growing their businesses through outsourcing non-core activities, providing quality services via a dedicated staff. ENVO BPO also offers IT outsourcing, payroll, and accounting services, aiming to be a one-stop preferred outsourcing partner.

Services

  • Telemarketing / Telesales
  • Customer Service / Help Desk Support
  • Leads Generation / Appointment Setting
  • Customer Survey Service
  • IT Outsourcing
  • Payroll and Accounting Services

Summary of Clients’ Reviews

Clients appreciate ENVO BPO for their professionalism, responsiveness, and ability to deliver quality outcomes on time. They are praised for their effective communication, deep collaboration, and dedicated support, making them a valuable long-term partner for diverse business needs.

Weekly release update: Apr Week 2
Updates from last week! 👀 Here’s what’s new in Salesforge 📬 & Agent Frank 🤖 1. New Feature Drop: Opt-Out Rate Metric is LIVE! Another slick upgrade just landed—we’ve added a new metric card for Opt-Out Rate in both Sequences and the Agent Frank detailed view in Salesforge! Now you can: See exactly how many prospects are opting out of their outreach Spot sequences that might be too aggressive or missing the mark Tweak messaging and targeting for better engagement (and fewer unsubscribes) This is a big win for deliverability, compliance, and keeping outreach sharp. 2. New Feature Drop: Product Email Notifications Are LIVE! 🚀 We just launched a brand-new layer of real-time visibility — Product Email Notifications are now LIVE in Salesforge! Here’s what you will now get alerted about, straight to their inbox: Mailbox(es) disconnected – so they can reconnect before it hurts deliverability New reply received – excluding OOO and bounces, only the real ones Running out of credits – whether it’s sending, validation, or anything else You can opt-in or opt-out of these notifications anytime from their settings. No more guessing. No more blind spots. Just clean, actionable updates to stay on top of their game. New free tools on salesforge.ai 🔨 The Forge Sales GPT: Use our ChatGPT bot to create cold email sequences based on your ICP and value proposition. We're still working on more features & workflow improvements across all forges in April! 🌱