OnBrand24
OnBrand24 is a premier call center services provider with over three decades of experience, offering comprehensive inbound and outbound solutions.
OnBrand24 is a premier call center services provider with over three decades of experience, offering comprehensive inbound and outbound solutions to enhance customer engagement and drive business growth. With a team of more than 350 employees across facilities in Beverly, MA (headquarters), Savannah, GA, and Portsmouth, NH, OnBrand24 delivers tailored services to meet diverse client needs.
Services
- Inbound Call Center Services
- Customer Service Outsourcing
- Order Processing / Order Taking
- Inside Sales (Upselling/Cross-Selling)
- Help Desk
- Live Chat Support
- Social Media Support
- Physician Referral and Class Registration
- Outbound Call Center Services
- B2B Lead Generation
- Appointment Setting
- Customer Win-Back
- Customer Surveys
- Database Hygiene
- List Scrubbing
Summary of Clients’ Reviews
Clients appreciate OnBrand24 for their professionalism, quick response times, and high-quality work. They are noted for their flexibility, hard-working team, and timely delivery of services. Some clients have reported significant time and cost savings, with one noting a monthly saving of $1,000 and 100 hours. However, there is a suggestion for service diversification to cover more business areas.
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