Captiwate
Real-Time Demo Tools
Captiwate is a sales engagement platform designed to convert website visitors into qualified leads through instant live video calls and chats. By enabling real-time interactions, it allows sales development representatives (SDRs) to engage high-intent prospects at the peak of their interest, thereby increasing demo bookings and enhancing conversion rates.
Key Features
- Real-Time Visitor Identification: Identifies and prioritizes website visitors based on company demographics and UTM source data, allowing SDRs to focus on high-value prospects.
- Behavioral Analytics: Provides insights into visitor engagement on key pages, helping to assess intent and tailor outreach strategies accordingly.
- Instant Engagement Tools: Offers live chat and video call functionalities, enabling SDRs to connect with qualified visitors instantly, adding a personal touch to interactions.
- Enhanced SDR Productivity: Features customizable dashboards, pre-filled message templates, and multi-chat capabilities to streamline workflows and improve efficiency.
- Data Enrichment and CRM Integration: Enriches visitor data with geolocation and company information, and allows seamless synchronization with existing CRM systems for a comprehensive sales approach.
Pricing
- Free Plan:
- Price: $0 per month
- Features:
- 100 visitors revealed per month
- 1 user seat
- 10 live video calls per month
- Company detection
- Visitor segmentation
- Email support
- Features:
- Startup Plan:
- Price: $499 per month (billed annually)
- Features:
- 10,000 visitors revealed per month
- 3 user seats (additional seats at $25/month each)
- Unlimited live video calls
- AI chatbot for out-of-hours engagement
- Alerts for Slack and Microsoft Teams
- Smart automation and lead engagement
- Live chat and call support
- Features:
- Growth Plan:
- Price: $999 per month (billed annually)
- Features:
- 50,000 visitors revealed per month
- 10 user seats (additional seats at $25/month each)
- HubSpot integration
- Option for RB2B integration
- Inbound sales conversion workshops and ongoing monitoring
- Customized support through preferred channels (Slack, Discord, WhatsApp, etc.)
- Features:
Pros
- Immediate Engagement: Facilitates instant communication with high-intent visitors, increasing the likelihood of conversion.
- User-Friendly Interface: Intuitive dashboards and tools enhance SDR efficiency and effectiveness.
- Comprehensive Visitor Insights: Provides valuable data on visitor behavior and demographics, aiding in targeted outreach.
Cons
- Pricing Considerations: The cost may be prohibitive for smaller businesses or startups with limited budgets.
- Learning Curve: Some users may require time to fully utilize all features and integrations effectively.
