Common Room

Common Room is a dynamic community management platform designed to help organizations build, engage, and grow their user communities. The tool provides in-depth analytics and insights into community interactions, enabling teams to track engagement, understand member needs, and foster meaningful relationships. Common Room integrates with various communication channels and CRM systems, offering a centralized hub for managing community activities and feedback. With features like member segmentation, activity tracking, and engagement metrics, Common Room empowers organizations to tailor their community strategies, enhance user experience, and drive growth through more informed and personalized interactions.

Features

• Community Insights: Provides detailed insights into community engagement, including member activity, trends, and interactions.
• Activity Tracking: Tracks and analyzes user interactions and engagement across various channels.
• Segmentation: Allows for segmenting community members based on activity, engagement, and other criteria.
• Custom Dashboards: Offers customizable dashboards to visualize key metrics and data relevant to community management.
• Engagement Metrics: Provides analytics on community engagement, including active members, content interaction, and growth metrics.
• Integration: Integrates with various tools and platforms to sync data and enhance functionality.
• Automated Reporting: Delivers automated reports on community performance and engagement metrics.
• Collaboration Tools: Features tools to facilitate collaboration and communication within the community management team.

Pricing

• Starter Plan:
  • Price: $0 (Free)
  • Features: Up to 500 contacts & 50 orgs, up to 2 seats
• Paid Plans:
  • Price: Starting at $625 per month
  • Features: Includes advanced community insights, activity tracking, and customizable dashboards.
  • Designed for growing communities with more complex needs.

Pros

• Detailed Insights: Users appreciate the depth of community engagement insights and activity tracking.
• Customizable Dashboards: The ability to create and customize dashboards is praised for enhancing data visualization.
• Integration Capabilities: Effective integration with various tools and platforms is valued for improving data synchronization.
• User-Friendly Interface: Generally seen as intuitive and easy to navigate, making it accessible for teams.
• Automated Reporting: Automated reports are useful for regular updates on community performance.

Cons

• Customer Support: Mixed reviews regarding customer support, with some users experiencing delays or difficulties in getting help.
• Learning Curve: New users might face a learning curve due to the range of features and options available.

Watch the Demo: