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Freshsales

CRMs

Freshsales, part of the Freshworks suite, is a CRM tool designed to streamline sales processes and enhance customer relationships. It offers robust features for managing leads, accounts, and sales pipelines. With Freshsales, users can automate tasks, track deals through customizable pipelines, and prioritize leads using scoring systems. The platform integrates with email clients for seamless communication and provides detailed analytics and reporting to monitor sales performance. Its intuitive interface and mobile access ensure ease of use, while its integration capabilities and API access allow for customization to fit various business needs.

Features

  • Lead & Contact Management: Centralized system to manage leads and contacts.
  • Email Tracking: Monitor email interactions with leads and customers.
  • Sales Sequences: Automate and schedule follow-ups and communication.
  • Reporting & Analytics: Detailed insights and customizable reports.
  • Customization: Tailor the CRM to fit specific business processes.
  • Integrations: Connects with various third-party apps and services.
  • Automation: Workflow automation to streamline sales processes.

Pricing

  • Free Plan:
    • Freshsales Free: Basic CRM functionalities with essential features for small teams.
  • Growth:
    • Price: $15 per user/month (billed annually)
    • Includes lead management, email tracking, and basic reporting
  • Pro:
    • Price: $39 per user/month (billed annually)
    • Adds features like sales sequences, advanced reporting, and custom dashboards
  • Enterprise:
    • Price: $69 per user/month (billed annually)
    • Offers advanced customization, territory management, and dedicated account support

Pros

  • User-Friendly: Intuitive and easy to navigate.
  • Affordable: Competitive pricing, especially for smaller teams.
  • Customization: Flexible customization options for workflows and dashboards.
  • Automation: Effective automation features for sales and marketing processes.
  • Integration: Good integration with various third-party applications.
  • Support: Generally positive feedback on responsive customer support.

Cons

  • Limited Advanced Features: Advanced functionalities may be lacking in lower-tier plans.
  • Complexity for Larger Teams: Can become cumbersome for very large teams or enterprises.
  • Reporting Limitations: Some users find reporting features less comprehensive compared to competitors.
  • Performance Issues: Occasional performance lag reported by users with large data sets.

Watch the Tutorial:

Weekly release update: Apr Week 1
Updates from last two weeks! 👀 Here’s what’s new in Salesforge 📬 1. New Integration Drop: Salesforge x Breakcold Integration is LIVE! With Breakcold’s social selling & CRM magic now baked into Salesforge, users can push their contacts from Breakcold into their Salesforge account and do outreach like bacon producing bosses. No more siloed outreach - Breakcold + Salesforge = next-level pipeline domination. 2. New Integration Drop: Salesforge x Pipedrive Integration is LIVE! Sync contacts from Pipedrive directly into Salesforge Kick off outreach sequences instantly using CRM data Eliminate manual exports and keep their workflows tight and efficient It’s now easier than ever to bridge CRM and outreach—Salesforge + Pipedrive = smooth prospecting at scale. 3. New Integration Drop: Salesforge x Databar Integration is LIVE! Enrich leads on the fly with up-to-date info Push enriched data into Salesforge Craft hyper-personalized outreach that hits way harder This unlocks serious personalization at scale. No more stale data, no more guesswork—Salesforge + Databar = smart outreach. Join the event to know more: https://lu.ma/g3wq3nt4 4. New feature drop: Opt out page logic improvements! From now on even if ESP scans the unsubscribe link, it will not unsubscribe the user until he actually clicks on a button in the dedicated unsubscribe page, this way we can ensure that there was an actual intent to unsubscribe from the email.5. New Feature Drop: “Last Contacted” Filter is LIVE! Filter out contacts that haven’t been contacted in X days, weeks, or months Re-engage cold leads with precision This filter works up to 6 months—so whether it’s been 7 days or 180, users can now slice and dice their contact list like pros. We introduced in Agent Frank 🤖 1. New feature: Auto-Switch Languages: Frank now automatically adjusts the language of your emails based on the prospect’s LinkedIn profile language. But wait—he’s not stopping there. If a prospect replies in a different language, Frank will auto-switch the reply language too. Multilingual outreach? Handled. 2. New feature: Stop Multi-Threading: No more awkwardly emailing five people from the same company after one already replied. With this setting on, Frank will automatically stop outreach to other contacts at the same company as soon as anyone replies. Smarter targeting. Less noise. More respect. 3. New feature: Google Meet Links Are Now Supported! We’ve added support for Google Meet links under the “Send meeting link” goal! That means users can now use their Google Meet link in Agent Frank, just like Calendly or HubSpot. New free tools on salesforge.ai 🔨 Sales Forecast Tool: Get a data-driven projection of how many meetings, SQLs, and new customers you can expect per month. ROI Calculator: Calculate how quickly you will see a return on your initial investment, when hiring Agent Frank! WHOIS Domain Checker Tool: Check details of any domain within seconds! Email Service Provider (ESP) Checker: Identify the email service providers (ESPs) of your lead list & get an easy CSV report. LinkedIn Message Generator: Generate personalized LinkedIn messages for your prospects in seconds! Email Deliverability Test: Check the health of your mailboxes and get results delivered to you instantly via email. We're still working on more features & workflow improvements across all forges in April! 🌱