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Zoho CRM

CRMs

Zoho CRM is a comprehensive customer relationship management platform designed to streamline sales and customer interactions. It offers features for managing leads, contacts, deals, and sales pipelines, with tools for automation, workflow management, and analytics. Zoho CRM includes integrations with various applications and communication channels, such as email, social media, and telephony. Its customizable interface and advanced reporting capabilities provide actionable insights and support data-driven decision-making. By centralizing customer information and automating routine tasks, Zoho CRM helps businesses enhance productivity, improve customer engagement, and drive overall sales performance.

Features

  • Lead & Contact Management: Comprehensive tools for managing leads, contacts, and sales activities.
  • Sales Automation: Automation for sales processes, including lead scoring and workflow automation.
  • Pipeline Management: Visual sales pipelines for tracking and managing deals.
  • Email Integration: Sync with email for tracking and communication.
  • Reporting & Analytics: Advanced reporting and analytics for performance insights.
  • Customization: Extensive customization options for modules, workflows, and dashboards.
  • Integration: Connects with various third-party applications and Zoho’s own suite of products.
  • Mobile App: Access to CRM features via mobile devices.
  • AI-Powered Insights: AI features for predictive analytics and automation.

Pricing

  • Free:
    • Available for up to 3 users
    • Includes basic CRM features for small teams.
  • Standard:
    • Price: $14 per user/month (billed annually)
    • Includes features like sales automation, workflow management, and reporting.
  • Professional:
    • Price: $23 per user/month (billed annually)
    • Adds advanced features such as inventory management, analytics, and integration.
  • Enterprise:
    • Price: $40 per user/month (billed annually)
    • Provides advanced customization, multi-user portal, and enhanced analytics.
  • Ultimate:
    • Price: $52 per user/month (billed annually)
    • Offers the most comprehensive features including advanced analytics, AI-driven insights, and additional support options.

Pros

  • Affordable: Competitive pricing, particularly for small to mid-sized businesses.
  • Feature-Rich: Extensive range of features including automation, customization, and AI-driven insights.
  • Customizable: Highly customizable to fit various business needs.
  • Integration: Robust integration with Zoho’s suite and other third-party applications.
  • User-Friendly: Intuitive interface and easy to navigate.
  • Mobile App: Functional mobile app for CRM access on the go.

Cons

  • Complexity: The broad range of features can be overwhelming and may require a steep learning curve.
  • Performance Issues: Some users report occasional slow performance, especially with large datasets.
  • Support: Mixed reviews on customer support; some users find it slow or less responsive.
  • Reporting Limitations: Advanced reporting can be complex to set up and use effectively.
  • User Interface: Some users find the interface less modern compared to competitors.

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Weekly release update: Apr Week 1
Updates from last two weeks! 👀 Here’s what’s new in Salesforge 📬 1. New Integration Drop: Salesforge x Breakcold Integration is LIVE! With Breakcold’s social selling & CRM magic now baked into Salesforge, users can push their contacts from Breakcold into their Salesforge account and do outreach like bacon producing bosses. No more siloed outreach - Breakcold + Salesforge = next-level pipeline domination. 2. New Integration Drop: Salesforge x Pipedrive Integration is LIVE! Sync contacts from Pipedrive directly into Salesforge Kick off outreach sequences instantly using CRM data Eliminate manual exports and keep their workflows tight and efficient It’s now easier than ever to bridge CRM and outreach—Salesforge + Pipedrive = smooth prospecting at scale. 3. New Integration Drop: Salesforge x Databar Integration is LIVE! Enrich leads on the fly with up-to-date info Push enriched data into Salesforge Craft hyper-personalized outreach that hits way harder This unlocks serious personalization at scale. No more stale data, no more guesswork—Salesforge + Databar = smart outreach. Join the event to know more: https://lu.ma/g3wq3nt4 4. New feature drop: Opt out page logic improvements! From now on even if ESP scans the unsubscribe link, it will not unsubscribe the user until he actually clicks on a button in the dedicated unsubscribe page, this way we can ensure that there was an actual intent to unsubscribe from the email.5. New Feature Drop: “Last Contacted” Filter is LIVE! Filter out contacts that haven’t been contacted in X days, weeks, or months Re-engage cold leads with precision This filter works up to 6 months—so whether it’s been 7 days or 180, users can now slice and dice their contact list like pros. We introduced in Agent Frank 🤖 1. New feature: Auto-Switch Languages: Frank now automatically adjusts the language of your emails based on the prospect’s LinkedIn profile language. But wait—he’s not stopping there. If a prospect replies in a different language, Frank will auto-switch the reply language too. Multilingual outreach? Handled. 2. New feature: Stop Multi-Threading: No more awkwardly emailing five people from the same company after one already replied. With this setting on, Frank will automatically stop outreach to other contacts at the same company as soon as anyone replies. Smarter targeting. Less noise. More respect. 3. New feature: Google Meet Links Are Now Supported! We’ve added support for Google Meet links under the “Send meeting link” goal! That means users can now use their Google Meet link in Agent Frank, just like Calendly or HubSpot. New free tools on salesforge.ai 🔨 Sales Forecast Tool: Get a data-driven projection of how many meetings, SQLs, and new customers you can expect per month. ROI Calculator: Calculate how quickly you will see a return on your initial investment, when hiring Agent Frank! WHOIS Domain Checker Tool: Check details of any domain within seconds! Email Service Provider (ESP) Checker: Identify the email service providers (ESPs) of your lead list & get an easy CSV report. LinkedIn Message Generator: Generate personalized LinkedIn messages for your prospects in seconds! Email Deliverability Test: Check the health of your mailboxes and get results delivered to you instantly via email. We're still working on more features & workflow improvements across all forges in April! 🌱