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Bounced Email

An email that fails to be delivered to the intended recipient and is returned to the sender by the email server. Bounces can be categorized into two main types:

  1. Hard Bounce: Indicates a permanent delivery failure due to issues such as an invalid email address, domain that doesn't exist, or a blocked sender. Hard bounces typically require immediate action to correct or remove the invalid email address from the mailing list.
  2. Soft Bounce: Indicates a temporary delivery issue that may be resolved over time, such as a full inbox, a temporary server problem, or a message size that exceeds the recipient's limit. Soft bounces usually require monitoring, and repeated occurrences may necessitate further investigation.

Managing bounce rates is crucial for maintaining a healthy email reputation, ensuring deliverability, and optimizing email marketing efforts.

Related Terms

Blacklist

An email blacklist flags addresses, domains, or IPs for spam or non-compliance, causing emails to be filtered or blocked. Avoiding blacklisting is key for deliverability and maintaining sender reputation.

Blocklist

An email blocklist prevents specific addresses, domains, or IPs from receiving emails due to spam issues. Avoiding blocklists is crucial for deliverability, compliance, and maintaining a strong sender reputation.

Bounce Rate

Email bounce rate measures the percentage of undelivered emails. A high rate signals list quality or sender issues. Reducing bounces improves deliverability and ensures a healthier email campaign.

Deliverability

Email deliverability is the ability to reach inboxes instead of spam. It depends on sender reputation, content quality, authentication (SPF, DKIM), and list hygiene, ensuring marketing emails are received.

Email Hygiene

Email hygiene is the practice of cleaning and updating email lists by removing invalid or inactive addresses. It improves deliverability, enhances campaign performance, and protects sender reputation.
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