A Buyer Persona, or Ideal Customer Profile (ICP), is a semi-fictional representation of your ideal customer based on real data, market research, and insights from your existing customers. It includes details like job title, responsibilities, goals, pain points, buying behavior, and decision-making process.
For B2B, this might look like a Head of Marketing at a SaaS company with 50–200 employees, responsible for pipeline generation and looking to scale without expanding the team. For B2C, it could be a 30-something fitness enthusiast who shops online and values eco-conscious products and design.
Personas help align your messaging, targeting, and sales and marketing strategy, so you’re not just casting a wide net - you’re laser-focused on the people most likely to convert.