Hit Rate

Hit Rate Solutions is a premier outsourcing partner offering comprehensive call center services to businesses across the United States, Canada, the United Kingdom, Australia, and other countries. Established in 2011, the company has built a solid foundation with clients worldwide, providing fast response times and high-quality customer service 365 days a year. Their services encompass both inbound and outbound call center operations, customer support, telemarketing, and back-office outsourcing. With a team of 50 to 249 employees, Hit Rate Solutions is dedicated to delivering cost-effective solutions tailored to meet the specific needs of each client.

Services

• Inbound Call Center Services
• Outbound Call Center Services
• Customer Support Services
• Telemarketing Services
• Back Office Outsourcing

Summary of Clients’ Reviews

Clients appreciate Hit Rate Solutions for their tailored support, high conversion rates, and cost-effective solutions. They are praised for their responsiveness, professionalism, and ability to adapt to specific client needs, resulting in significant improvements in lead generation and ROI. Some clients have noted areas for improvement, such as anticipating workflow issues proactively.