Quality Contact Solutions

Quality Contact Solutions (QCS) is a call center services provider specializing in outbound and inbound telemarketing, customer service outsourcing, and sales support. Established in 2007, QCS focuses on delivering high-quality call center solutions that drive sales and enhance customer experiences. Their services encompass B2B and B2C outbound marketing, inbound call center operations, and telemarketing compliance, catering to various industries such as agriculture, healthcare, financial services, and telecommunications. QCS is recognized for its commitment to compliance and certifications, including PCI Level 1 certification, ensuring secure and reliable services for its clients.

Services

• Outbound Telemarketing
• Inbound Call Center Services
• Customer Service Outsourcing
• Sales Support
• Telemarketing Compliance
• B2B Outbound Marketing
• B2C Outbound Marketing

Summary of Clients’ Reviews

Clients appreciate QCS for their professionalism, reliability, and high-quality work. They are noted for their quick response times, investment in client success, and ability to build long-term relationships. Some clients suggest potential improvements in pricing structures.